Patient Navigator

For a patient, navigating the health care system is difficult, then add the gaps in care caused by a disconnected Care Team, it is really not a surprise why a patient can feel overwhelmed. A December 2010, BMJ Quality & Safety article found that patients who had regular visits with their providers, improved their medical disease control. Mobilecare247′ Care Team Navigator is the next generation in patient navigation, focusing on navigating the patient through the Care Team and Health Care System by using the principles of connected health.

A Confusing and Frustrating Journey Simplified

From the first moment a patient learns they have a disease such as cancer, they feel overwhelmed, confused and frustrated by the lack of information and coordinated care. This frustration often continues through the entire care continuum, leaving a dissatisfied patient and increased costs due to duplicate procedures, medical errors and inefficiencies.

The Care Team Navigator reduces patients’ frustration, cost and negative outcomes by connecting the Care Team, sharing information, enhancing communication and delivering better care through advanced care coordination software and services.

MOBILECARE247 HELPS HEALTH CARE PROFESSIONALS OFFER PATIENT-CENTRIC CARE AND WHILE INCREASING CARE COORDINATION AND CARE MANAGEMENT

The Care Team Navigator Includes:

A Robust Care Team Invitation and Permissioning System
Having the support of family members and friends will help ensure those people most important to the health and well-being of the patient can be actively involved in their care process and recovery.

Interactive Health Programs
As soon as a patient returns to their home, health care professionals can now send them appropriate and timely Health Programs to complete via the Internet in order to help increase medication adherence, knowledge of their newly prescribed medication or disease and to follow-up on their care plan and revise accordingly.

Continual, Remote Monitoring
The Triage Dashboard allows health care professionals to prioritize patient care by reviewing Health Program responses in an aggregate format. Not only does this alleviates needless in-person rechecks, but provides the health care professional an additional tool to monitor for high-risk alerts and warning trends.

HIPAA Compliant, Professional Record Sharing
Mobilecare247 not only promotes patient-centric care, but also strives to ease the complexity that often arises through physician referrals by allowing primary health care professionals, a patient’s Care Team member, to share applicable patient information with a secondary health care professional, not directly on a patient’s Care Team.

Ability To Stay Connected
Through the HIPAA secure Message Center, health care professionals, patients and Care Team members can all interact and stay informed about the patient’s health, which helps to increase care coordination and provides additional insight to the health care professional that may lead to preventing adverse medication events or interventions to prevent patient frustration due to the complexity of their care plan.

THE CARE TEAM NAVIGATOR IS YOUR SOLUTION TO ENSURE PATIENTS ARE GUIDED ALONG THEIR PATH TO RECOVERY BY PROVIDING THEM THE SUPPORT, KNOWLEDGE AND EMPOWERMENT THEY NEED IN ORDER TO PREVENT UNNECESSARY HOSPITAL RE-ADMISSIONS.

Care Team Navigator