Call Center Services

Helping your patients receive the care they need with speed & compassion

We help health insurers, hospitals, physicians, and other healthcare focused organizations engage people about their health and connect them to the appropriate resource using the telephone, computer, and mobile device.

Nurse Advice Line

Provide patients with the support they need to make smart health choices. We connect patients to RNs via their phone, computer, & mobile device.

ER Decision Support

Some patients need reminders that the Emergency Room isn’t a substitute for primary care. We help you identify, engage, and coach ER overusers.

Preventive Care Reminders

Sometimes patients need an extra reminder to take care of themselves. Our targeted care reminders help patients stay healthy and compliant.

Pre-Admission Services

Prepare your patients for upcoming procedures and hospital stays. We identify risk factors, schedule tests, and conduct pre-admission coaching.

Post Discharge Follow Up

Reduce hospital readmissions by supporting patients after discharge. We clarify discharge instructions, provide triage, & schedule follow-ups.