Services

Call Center Services

We help health insurers, hospitals, physicians, and other healthcare focused organizations engage people about their health and connect them to the appropriate resource using the telephone, computer, and mobile device.

 

Engagement Services

We help health insurers, hospitals, physicians, and other healthcare focused organizations engage people about their health and connect them to the appropriate resource using the telephone, computer, and mobile device.

Transitions of Care

Care transitions is the term that describes the actions of health care providers designed to ensure the coordination and continuity of health care during the movement between health care practitioners and settings as their condition and care needs change during the course of their illness.

Home Health Monitoring

Mobilecare247 Home Health Monitoring is your solution for keeping patients connected to care at home and on the go. Unlike reactive, traditional post-incident systems, Mobilecare247 monitors your patients’ health indicators, supports patient self-management through integrated reminders and educational information and provides you the opportunity to monitor patients from their own home.

Reducing Hospital Readmissions

The Affordable Care Act creates financial incentives for health systems to lower their readmission rates within the first 30 days, after discharge from an acute care setting. This is known as the HRRP or Hospital Readmission Reduction Program and will require new ways to manage patients both pre, during and post hospital visit.

Patient Navigator

For a patient, navigating the health care system is difficult, then add the gaps in care caused by a disconnected Care Team, it is really not a surprise why a patient can feel overwhelmed. A December 2010, BMJ Quality & Safety article found that patients who had regular visits with their providers, improved their medical disease control. Mobilecare247′ Care Team Navigator is the next generation in patient navigation, focusing on navigating the patient through the Care Team and Health Care System by using the principles of connected health.

Medication Management

Mobilecare247 delivers a suite of Medication Management solutions designed to increase adherence, monitor for adverse events, support medication reconciliation and improve the overall health outcomes for patients.

Patient Engagement

Mobilecare247™ Engage enables a health care organization, pharmaceutical manufacturers or a team of researchers to deliver customized, population-level interventions that engage patients in Health Programs and Telehealth Services that are easily accessible through the web and mobile devices.

Medical Home

The Mobilecare247 Connected Health Platform makes the vision of the Patient-Centered Medical Home a reality. A Patient Centered Medical Home is a health care strategy that facilitates partnerships between patients, family caregivers, their personal physicians and when appropriate, other health care professionals. Care is facilitated by a connected health platform that includes a health information exchange and care management tools, assuring that patients get the indicated care when and where they need and want it. With Mobilecare247, this also includes tools that make remote care easier and optimize a providers’ time by leveraging exception management care protocols that surface the highest priority of care via an interactive triage dashboard.

Accountable Care Organizations

An accountable care organization (ACO) is a type of payment and delivery reform model that starts to tie provider reimbursements to quality metrics and reductions in the total cost of care for an assigned population of patients. A group of coordinated health care providers form an ACO, which then provides care to a group of patients.

Specialty Pharmacy

The Mobilecare247 Connected Health Platform provides the tools needed to enhance patient adherence, to streamline care management and to avoid and to report potential adverse drug events. Mobilecare247 enhances the ability of specialty pharmaceutical companies to engage physicians, patients and caregivers in a new model of connected care that is in alignment with new payment models contained the Patient Protection and Affordable Care Act of 2010.